🚚 WORLDWIDE DELIVERY

SHIPPING INFO

Fast, reliable shipping to your door. We ship worldwide with trackable delivery options.

✓ FREE WORLDWIDE SHIPPING

On all orders over $75 USD • Free Standard Shipping

📦

Standard Shipping

10-20 Business Days

Economical option for non-urgent orders. Fully trackable with regular updates. Perfect for most deliveries worldwide.

FREE on orders $75+
⚡

Express Shipping

5-10 Business Days

Faster delivery for time-sensitive orders. Priority handling and expedited customs clearance. Full tracking included.

Starting at $19.99

⏱️ Processing Time

All orders are processed within 2-3 business days (Monday - Friday, excluding holidays) after receiving your order confirmation email.

Please note that processing time is separate from shipping time. Your order will ship after processing is complete.

Order Cut-off Time: Orders placed before 12:00 PM EST are processed the same business day. Orders after 12:00 PM EST are processed the next business day.

What happens during processing:

  • Payment verification and fraud prevention checks
  • Quality inspection of your items
  • Secure packaging to protect during transit
  • Label creation and carrier pickup scheduling

🌍 Shipping Rates & Delivery Times

Shipping costs and delivery times vary by destination. Here's an overview:

Destination Standard Shipping Express Shipping
United States FREE over $75 (10-15 days) $19.99 (5-7 days)
Canada FREE over $75 (12-18 days) $24.99 (7-10 days)
United Kingdom FREE over $75 (12-20 days) $29.99 (6-10 days)
Europe FREE over $75 (15-20 days) $29.99 (7-12 days)
Australia FREE over $75 (15-25 days) $34.99 (8-12 days)
Rest of World FREE over $75 (15-30 days) $39.99 (10-15 days)

Note: Delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays beyond our control.

📍 Order Tracking

Once your order ships, you'll receive a shipping confirmation email with:

  • Your tracking number
  • Link to track your package in real-time
  • Estimated delivery date
  • Carrier information

You can also track your order anytime by visiting our Track Order Page.

Tracking Updates: Please allow 24-48 hours after shipping for tracking information to become available in the carrier's system.

✈️ International Shipping

We proudly ship to over 200 countries worldwide. Here's what international customers should know:

Customs & Duties:

  • International orders may be subject to import duties, taxes, and customs fees
  • These charges are the responsibility of the customer
  • DRIP 2 HARD has no control over these charges and cannot predict their amount
  • Customs policies vary by country - check with your local customs office

Customs Declaration:

  • All international packages include a customs declaration
  • Product value is declared accurately for customs purposes
  • We cannot mark items as "gifts" or undervalue products

Customs Delays: Your package may experience delays at customs. This is beyond our control, but you can contact your local customs office for updates.

⚠️ Shipping Restrictions

Currently, we cannot ship to:

  • PO Boxes or APO/FPO addresses (military bases)
  • Freight forwarding addresses
  • Countries under international sanctions or embargoes

Address Requirements:

  • Provide complete and accurate shipping address
  • Include apartment/unit numbers when applicable
  • Ensure someone is available to receive the package
  • Double-check spelling of street names and postal codes

Important: DRIP 2 HARD is not responsible for packages lost or delayed due to incorrect address information provided by the customer.

❓ Frequently Asked Questions

Q: Do you ship on weekends?
A: No, orders are only processed Monday through Friday (excluding holidays). Orders placed on weekends will be processed the next business day.
Q: Can I change my shipping address after placing an order?
A: Address changes are only possible within 24 hours of placing your order and before it ships. Contact us immediately at sales@drip2hard.com with your order number.
Q: What if my package is lost or stolen?
A: If tracking shows delivery but you didn't receive your package, first check with neighbors and building management. Then contact us within 48 hours at sales@drip2hard.com. We'll work with the carrier to investigate.
Q: Do you offer expedited or overnight shipping?
A: Currently, our fastest option is Express Shipping (5-10 business days). We do not offer overnight or next-day delivery at this time.
Q: Can I track my package in real-time?
A: Yes! Once shipped, you'll receive a tracking number to monitor your package's journey in real-time through our Track Order page or directly on the carrier's website.
Q: What if I'm not home when the package arrives?
A: Most carriers will leave the package at your door or with building management. If delivery fails, they'll leave a notice with instructions for re-delivery or pickup at a local facility.

STILL HAVE QUESTIONS?

Our customer support team is here to help with any shipping-related inquiries.